Paying with Finance
Finance is a great way to spread the cost of your purchase. To make it easy we’ve teamed up with Novuna whose technology lets you apply for and complete a loan application quickly, easily and informatively.
Simply add the items you love to your basket. Once you are at the checkout select the finance option that suits you and choose Novuna. The quick application form is simple and should take no more than a couple of minutes to complete and you will receive a decision instantly. Easy!
How do I choose to PaybyFinance?
Just select the finance option on the checkout page or let the a member of our sales team know if you're buying in our store.
Our payment plan options
We offer a range of interest free and interest bearing finance options to help you spread the cost of your purchase over 6 to 48 months. The value of the loan needs to be over £250 and you can choose a deposit between 10% and 50% of the value of the goods.
Finance Calculator
For any of our products with a finance option, you can use our finance calculator to check the impact of various loan values, terms and interest rates on the total amount you need to pay and the monthly repayments.
While viewing your desired product, simply look for the Novuna Personal Finance option under the pricing information and click More Info to use the finance calculator.
Who is eligible to apply for online finance?
To apply for online finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also have been a resident of the United Kingdom for at least 12 months, and have at least 3 years of UK address history.
Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren't excluded from applying under their own names; however the employment details of your spouse / partner will be required in order to process your application.
When do my repayments start?
Your monthly repayments will begin one month after your purchase has been delivered. For Buy Now Pay Later agreements the monthly repayments will start 12 months after the agreement has been signed.
Are there any arrangement fees or hidden extras for credit?
No. There are no arrangement fees or hidden extras.
Applying for online finance
Applying for online finance couldn't be easier or more convenient. When you buy online from Camera Centre UK you have the choice of applying for finance by adding your purchase to the shopping basket, selecting the finance option, and completing an online application form. Just follow the simple instructions, entering your personal details as required and we'll do the rest.
The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will then be advised of how to sign the finance agreement and you will also receive an email confirming these details.
Please read the agreement carefully checking that all the details are correct, then either electronically sign the agreement or print and sign the agreement in both boxes. Post the signed agreement to the address shown on the covering letter of the agreement.
Following receipt of your finance agreement and a few additional checks, your goods will be dispatched.
Interest Bearing Finance Example
Up to 48 months 15.9% APR representative interest bearing finance. Spread the cost with interest bearing finance. This simple finance option allows you to spread the cost of your purchase over 24, 36 or 48 months.
All you need to do is:
1. Spend a minimum of £280
2. Place a minimum of 10% deposit
3. The minimum finance amount after your deposit must be £250 or higher
These 4 simple interest bearing finance options help you spread the cost of your purchases:
• 24 months interest bearing finance on orders between £280 and £25,000
• 36 months interest bearing finance on orders between £280 and £25,000
• 48 months interest bearing finance on orders between £280 and £25,000
The table below shows you how much the monthly repayments will be based on the total order value.
Order Value | Term (Months) | Deposit (10%) | Monthly Payments |
£700.00 | 24 | £70.00 | 30.50 |
£1,200.00 | 36 | £120.00 | 37.36 |
£2,000.00 | 48 | £200.00 | 49.96 |
Representative example:
• Cash Price £700
• Deposit £70
• Loan Amount £630
• APR Representative 15.9%
• Interest Rate 15.9% p.a. fixed
• 24 Monthly Repayments of £30.50
• Total term of loan agreement 24 months
• Total Amount Payable £802.00
Interest Free Finance Example
6 months 0% APR representative interest bearing finance. Spread the cost with interest free finance. This simple finance option allows you to spread the cost of your purchase over 6 months.
All you need to do is:
1. Spend a minimum of £280
2. Place a minimum of 10% deposit
3. The minimum finance amount after your deposit must be £250 or higher
This simple interest free finance option helps you spread the cost of your purchases:
• 6 months interest free finance on orders between £280 and £25,000
The table below shows you how much the monthly repayments will be based on the total order value.
Order Value | Term (Months) | Deposit (10%) | Monthly Payments |
£350.00 | 6 | £35.00 | 52.50 |
Representative example:
• Cash Price £350
• Deposit £35
• Loan Amount £315
• APR Representative 0%
• Interest Rate 0% p.a. fixed
• 6 Monthly Repayments of £52.50
• Total term of loan agreement 6 months
• Total Amount Payable £350
Buy Now Pay Later Finance Example
12 months/48 months 18.9% APR representative Buy Now Pay Later finance. This simple finance option allows you to defer your monthly payments for 12 months after which you will have the option to pay off the outstanding balance in full without paying any interest (£29 settlement fee required) or continue with monthly repayments for the outstanding balance, which will be for 48 months with an 18.9% APR.
All you need to do is:
1. Spend a minimum of £280
2. Place a minimum of 10% deposit
3. The minimum finance amount after your deposit must be £250 or higher
This simple buy now pay later finance option helps you spread the cost of your purchases:
• 12 months deferred payment on orders between £280 and £25,000 rolling over to monthly repayments, which will be for 48 months with an 18.9% APR if unpaid.
The table below shows you how much the monthly repayments will be based on the total order value.
Order Value | Deposit (10%) | Oustanding Balance at 12 Months | Monthly Payments after 12 Month deferral period |
£1000.00 | £100.00 | £0.00 | £0.00 |
£1000.00 | £100.00 | £450.00 | £30.68 x 24 |
£1000.00 | £100.00 | £900.00 | £30.68 x 48 |
Representative example:
• Cash Price £1000
• Deposit £100
• Loan Amount £900
• APR Representative 18.9%
• Deferral Term 12 months
• 48 Monthly Repayments of £30.68 (if unpaid at end of deferral period)
• Settlement Fee £29 (if paid in full at end of deferral period)
• Total Amount Payable if paid at end of deferral period £1029
• Total Amount Payable if unpaid at end of deferral period £1572.64
• Total charge of credit if unpaid at end of deferral period £572.64
Once my application is approved, what happens next?
Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement.
If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You should read the agreement carefully before clicking all the relevant sections agreeing to its terms.
Once you have agreed to the terms of the finance agreement Camera Centre UK will be notified and you need do nothing more.
If you choose to print and return your agreement you should print the agreement, read it carefully and then sign the document following the instructions on the covering letter. This signed document should then be posted to the address shown on the covering letter of the finance agreement.
Note that products will not be allocated to your order until your completed and signed agreement is returned and received by Novuna Personal Finance. Shipment of your goods will follow soon after your agreement has been returned and received.
Will you credit score me and if so, what does this mean?
Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies.
This information allows consistent decisions to be provided, ensuring all applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.
If you decline my application, what is the reason?
In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for declining your application, it is usually based on one, or a combination of the following:
• Your credit score (please note that every finance company will score you differently)
• Adverse credit reference agency information
• You are considered to be overcommitted
• You are aged under 18
• Your existing account performance with other lenders
What type of information do credit reference agencies hold about me?
Some of the information is public information, for example electoral roll, County Court Judgments and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.
How do I obtain a copy of this information?
Send a request to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years:
• Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80 7WF
• Equifax Ltd., Customer Service Centre, PO Box 10036, Leicester, LE3 4FS
• TransUnion International UK Limited, Consumer Services, PO Box 491, Leeds, LS3 1WZ
The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.
If my application is not successful, can I re-apply?
Yes. We acknowledge that circumstances change and just because a previous application has been refused, it does not mean that a further request will automatically be turned down. We do suggest however, that you leave at least 6 months between applications.
Can I request delivery to an address other than my home?
In order to safeguard against fraudulent applications, we're able only to deliver goods to the address provided in your application.
Is there a cooling off period?
Yes, you have 14 days to withdraw the agreement. If you don’t wish to continue, please call the Novuna Customer Service Team on 0344 375 5500 within this time period or we'll assume you're happy with everything and you will be bound by the terms of your loan.
A payment plan does not affect our standard refund and returns policy. Just contact us and we’ll cancel your application and the lender will refund your deposit and let you know of any outstanding balance if applicable.
For any other questions contact Camera Centre UK on 029 2233 7037 or info@cameracentreuk.com
What if I have a compaint?
On the rare occasion that we do receive a complaint, we take it very seriously. If you are unhappy with the any aspect of the goods you purchased with us you may contact us in any way you prefer. Our contact details are as follows;
Phone: 029 2233 7037
Email: info@cameracentreuk.com
Address: 14-16 Morgan Arcade, Cardiff, CF10 1AF
If your complaint relates to your finance agreement
If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna.
Novuna will acknowledge your complaint, investigate it thoroughly, and issue their response within eight weeks.
What to do if you can't reach an agreement
If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.
They can be contacted in the following ways:
• Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
• Telephone: 0300 123 9 123
• E-mail: complaint.info@financial-ombudsman.org.uk
Further details can be found on the Financial Ombudsman Service website:
www.financial-ombudsman.org.uk
FCA Authorised
Camera Centre UK Ltd is authorised and regulated by the Financial Conduct Authority, register number 732552 and acts as a credit broker and not a lender. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348. The register can be accessed through http://www.fca.org.uk. Credit is subject to status and affordability. Terms & Conditions Apply.